We’re an offshore Private Label MSP Partner with extensive experience in providing around the clock Helpdesk, NOC, Level 1, 2 and 3 support.

Our service is fully integrated with you and your team giving you infinite scale, maximising your profit and helping you to win more clients.

Benchmark365 provides:

  • An offshore team of highly qualified Helpdesk, Systems and Senior Systems Engineers and Customer Friendly Dispatchers
  • Total Service Desk Management and Call Centre – calls and emails answered in your company name
  • Wow at every step, fanatical customer support – measured by NetPromoter(tm)
  • Unlimited Sales Support from an experienced MSP and IT Sales Professionals dedicated to helping you win more business
  • People, Tools, Training and Techniques to optimise your MSP for maximum growth and profitability

We work with all of the tools your MSP is familiar with including ConnectWise, AutoTask, Freshdesk, Kaseya and Labtech and many more and we can work using your system or you can save on licensing costs and use ours.

Our Journey

Starting out as an MSP we understand the many challenges faced by I.T. service providers around the world.  We built a world class offshore team to successfully grow our business and maximise profits.

Now our passion is helping other MSPs benefit from the lower costs and infinite scale of a Private Label I.T. service provider.

What we use

In addition to working with the helpdesk and RMM tools that you’re already familiar with, the experienced Benchmark365 team work every day with technologies that you support for your customers every day. Not only that, we connect you with expert personnel to help you design solutions and sell more.