IT / MSP Experts
Advice From Help Desk to Complex Projects
On-Demand Techs
Expertise when your customers need it
Seamless Integration
We work with your systems
Grow Sales
Scale seamlessly on-demand
Your MSPs On-demand I.T. Team
Benchmark 365 is 100% focused on helping your MSP grow profitably. We provide you with a dedicated team of 1st, 2nd and 3rd level support engineers, customer service/dispatch specialists and sales experts on demand day and night.
Access a qualified IT team with all the skills and professionalism you would expect to find in a market leading IT company. We handle anything you and your clients need at a fraction of the cost of a single full time employee – so you can focus on growing your business.
“Our customers are happy – Benchmark 365 uses Net Promoter-like scoring tools to survey the end customer and we are consistently in the 90% range of customer satisfaction every month.”
Martin Haak, Founder & CEO Infinite Edge
We know how to deliver first rate IT service support
You choose what you want Benchmark 365 to work on and when. We are an extension of you – answering support calls in your company name and responding to service tickets and emails with your brand.
There’s no need to change RMM or documentation platforms. We’ll work with the tools that suit you best.
“I see Benchmark 365 as a permanent fixture in my company. Partnering with them is an absolute game changer for me. From day one it really revolutionised the way we operate. It reduced my stress levels and made me feel more comfortable about taking on clients rapidly.”
Hayden Burt Founder & CEO, Evisent