TRANSFORM YOUR MSP

IT / MSP Experts

Advice From Help Desk to Complex Projects

On-Demand Techs

Expertise when your customers need it

Seamless Integration

We work with your systems

Grow Sales

Scale seamlessly on-demand

Your MSPs On-demand I.T. Team

Benchmark 365 is 100% focused on helping your MSP grow profitably. We provide you with a dedicated team of 1st, 2nd and 3rd level support engineers, customer service/dispatch specialists and sales experts on demand day and night.

Access a qualified IT team with all the skills and professionalism you would expect to find in a market leading IT company. We handle anything you and your clients need at a fraction of the cost of a single full time employee – so you can focus on growing your business.

“Our customers are happy – Benchmark 365 uses Net Promoter-like scoring tools to survey the end customer and we are consistently in the 90% range of customer satisfaction every month.”

Martin Haak, Founder & CEO Infinite Edge

We know how to deliver first rate IT service support

You choose what you want Benchmark 365 to work on and when. We are an extension of you – answering support calls in your company name and responding to service tickets and emails with your brand.

There’s no need to change RMM or documentation platforms. We’ll work with the tools that suit you best.

“I see Benchmark 365 as a permanent fixture in my company. Partnering with them is an absolute game changer for me. From day one it really revolutionised the way we operate. It reduced my stress levels and made me feel more comfortable about taking on clients rapidly.”

Hayden Burt Founder & CEO, Evisent

Stellar Service Equals Happy Customers

Businesses with a high CSAT (customer satisfaction) score sell the most products and services. We benchmark every service ticket and customer interaction using CSAT tools.

Our partners report average end-user survey response rates of 55% and industry leading CSAT scores as high as 92%.

Grow Your Sales

Our partners report up to 97% growth since joining Benchmark 365 and are considerably more profitable than their industry peers.

We work with you to help you win more projects and recurring
revenue. We share best practice on everything from pricing models to sales and marketing to customer success.