Better customer experiences with Benchmark 365

IT / MSP Experts

From Help Desk support to large complex

Technical staff on demand anytime

Access to the skilled and experienced staff for IT
and managed service providers

NOC Team

24×7 Monitoring and fault resolution using your RMM or ours.

Sales Growth

With greater customer service comes more
sales opportunities and referrals

Frequently Asked Questions
  • What is a Private Label IT service?

    We give you a team of I.T. Level 1,2 and 3 helpdesk engineers and web developers for your IT / MSP business and you maintain total control of your client relationship.

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  • What are the benefits to my MSP?

    Our service adds more than $80,000 additional income to your bottom line through increased technical capacity, sales support and labour cost savings-

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  • What does it cost to use Benchmark 365 for our MSP?

    We have two simple pricing models ( which you can switch anytime). Fixed fee or hourly rate.

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  • Why use a Private Label service?

    We take away the worry of managing staff and technical challenges that slow down your growth, You get your work life balance back and do what you enjoy the most.

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  • What about the software and technical tools we use, do we need to change?

    No, You keep using the tools which suit your business

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  • How do we make money?

    You control your labour costs, increase service levels to your customers and get a superior technical team when you need. Arguably more important is that we help you increase your average $ sale.

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Serving the IT industry since 2002

Benchmark 365 was founded to help IT and MSP providers deliver quality service with a dedicated technical team and helps you to make more sales with structured and ongoing sales support. Don’t we all want more sales…