Get more feedback from your MSP customers

One of the many tools in the MSP arsenal is the use of CSAT – customer satisfaction – scoring / survey tools.  Products like Simplesat, Smileback, Client Heartbeat and Customer Thermometer are all widely used tools in the MSP community. But what good is a CSAT tool if customers don’t respond to surveys? At Benchmark…

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5 Drivers of MSP Growth

Since launching Benchmark 365 in 2016, we’ve talked with more than 1000 entrepreneurs about MSP Growth.  It’s also been a pretty interesting journey with our Benchmark 365 Partners. But what’s common for all is how often these MSPs are challenged by creating sustainable growth in their businesses.It’s definitely a more and more competitive industry but…

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